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Return, Exchange or Cancel

We're sorry there is an issue with your recent purchase. We stand by our products and want to make sure you are completely satisfied. You can request an exchange, refund or cancel a free trial through our customer chat team.

Return Policy

Sectigo offers a 30-day return policy for full refund on most products. There a some products where a physical product is shipped to your location that cannot not be refunded. That will be specifically noted on the product page itself. Most refunds are processed within 2-working days. Please open a chat on this page and one of our experts will be happy to guide you through the refund process.

Exchange Policy

Sectigo offers a 30-day exchange policy. If you purchased the wrong product, you can simply exchange that product for the correct one. Please open a chat on this page and one of our experts will be happy to guide you through the exchange process.

Free Trial Cancellation

Any product with a Free Trial requiring a credit card to open the account, can be cancelled at any time during the trial period. Please open a chat on this page and one of our experts will be happy to guide you through the cancellation process.