Streamlining certificate management: Sectigo’s Certificate as a Service (CaaS) for partners

Sectigo’s Certificate as a Service (CaaS) for Partners addresses these challenges with a streamlined, scalable, and profitable solution tailored to their needs. Here’s how Sectigo’s CaaS transforms certificate management.

The challenges

The rapid proliferation of digital certificates is both a boon and a burden. By 2028, the number of SSL/TLS certificates is expected to nearly double to 80 million. While this growth reflects increasing demand for secure digital communications, it also presents significant operational challenges for SSL/TLS resellers. The industry-wide shift to shorter certificate lifecycles compounds the problem, requiring more frequent renewals and increasing the risk of human error, service outages, and administrative overhead.

Traditional approaches - such as manual certificate management, basic automation scripts, or fragmented platforms - are proving inadequate in the face of this exponential growth. These old methods are not only time-intensive but also prone to errors that can result in missed renewals and service disruptions or outages. Additionally, they struggle to support the complexities of multi-tenant environments or scale effectively to meet the needs of resellers with large and diverse customer bases.

Further compounding these challenges is the increasing need for SSL/TLS resellers to:

• Eliminate operational inefficiencies: Resellers customers have manual processes which require significant effort to manage certificate lifecycles, leading to delays, increased operational costs, and a greater risk of human error. The growing volume of certificates amplifies this burden. CaaS is an opportunity for resellers to minimize this burden which can, in turn, become a business advantage for them.

• Ensure scalability: Expanding service offerings while maintaining reliability and efficiency is critical but difficult to achieve without a scalable architecture that simplifies multi-client and multi-domain management.

• Adapt to customer demands: Today’s customers expect seamless, automated solutions for managing their SSL certificates, including self-service options and subscription-based models that enhance flexibility and predictability. Resellers who fail to meet these expectations risk losing market share.

• Flexible subscription pricing: Restrictive per-certificate pricing can limit profitability and strain customer relationships. These models make it harder to forecast revenue and adapt to customer needs. Transitioning to subscription-based pricing is critical for resellers to achieve consistent, scalable recurring revenue while offering their customers a more predictable and value-driven experience.

• Maintain security and compliance: As regulatory requirements and security threats evolve, resellers must ensure their offerings align with industry best practices, including streamlined domain control validation (DCV) methods and robust administrative controls.

The bottom line? SSL/TLS resellers need an automated, scalable, and flexible certificate management solution that not only addresses these challenges but also empowers them to grow their business and deliver enhanced value to their customers.

Sectigo’s Certificates as a Service (CaaS) offering directly addresses these challenges by combining advanced automation, scalable architecture, and a subscription-based pricing model that simplifies operations, enhances customer satisfaction, and drives predictable revenue. With robust management tools, industry-leading security, and flexibility to adapt to customer needs, Sectigo’s CaaS transforms certificate management into a seamless, efficient, and growth-oriented process for resellers to their customers.

Empowering Partners to drive growth

Sectigo’s CaaS doesn’t just streamline operations - it creates opportunities for partners to differentiate themselves in a competitive market. By automating certificate management, partners can free their customers (and/or their own teams where applicable) from repetitive tasks and focus on delivering value-added services. Additionally, features like multi-client reporting facilities provide actionable insights, helping partners anticipate client needs and proactively address potential issues.

CaaS also enables partners to monetize certificate management effectively. With simple subscription options, pro-rated billing for new domains, and support for wildcard and multi-domain certificates, partners can tailor their offerings to meet diverse client demands. This adaptability not only enhances client satisfaction but positions partners as trusted advisors in the ever-evolving digital security landscape.

Supporting the end user: partners’ customers

Sectigo’s CaaS benefits not only partners but also end users - the businesses and individuals that partners serve. Through automated certificate lifecycle management and scalable infrastructure, Sectigo’s solution addresses the pain points of managing SSL/TLS certificates for end users, creating a seamless experience that enhances security, reliability, and convenience.

Reduced workload for end users

For end users, manual certificate management often leads to missed renewals, service outages, and operational bottlenecks. Sectigo’s CaaS removes this burden entirely through automation. Certificates are issued, renewed, and installed automatically, providing uninterrupted service and minimizing the risk of human error.

Improved service reliability

End users depend on their digital infrastructure to remain operational and secure. With Sectigo’s solution for automated renewals, they are safeguarded with minimal monitoring needed against costly service interruptions caused by expired certificates. This reliability is critical for industries such as healthcare, finance, and e-commerce, where even a minor outage can result in significant consequences.

Enhanced security and compliance

Keeping up with evolving security standards and regulatory requirements can be a challenge for end users. Sectigo’s CaaS ensures that the validation and issuance pipeline and systems are consistently updated to meet the latest compliance protocols. This not only strengthens the security posture of end users but also reduces their workload by eliminating the need for manual updates or oversight.

Scalable solutions for growing businesses

End users often operate in dynamic environments where their digital infrastructure evolves over time. Sectigo’s flexible subscription model allows them to scale their certificate coverage as needed. Whether expanding their domain portfolio or integrating new services, they can easily adjust their certificate management without the constraints of traditional per-certificate pricing.

Strengthening the “partner-end user” relationship

By leveraging Sectigo’s CaaS, partners can build stronger, more collaborative relationships with their end users.

• Customized offerings: Partners can offer a unique, comprehensive and yet simple product that matches the needs of businesses of any size (from small businesses to enterprises managing hundreds of domains) requiring basic SSL protection.

• Proactive support: With insights gained from reporting facilities, partners can proactively identify and resolve potential issues for their clients, reinforcing their role as trusted advisors.

• Value-added services: The time saved through automation allows partners to provide additional security services, further enhancing the end-user experience and boosting loyalty.

In essence, Sectigo’s CaaS empowers partners to serve their customers more effectively while also enabling end users to focus on their core operations with confidence that their digital infrastructure is secure, and future-proof. This dual impact positions Sectigo’s CaaS as a comprehensive solution that benefits the entire digital security ecosystem.

Why Sectigo’s CaaS stands out

While some competitors offer partial solutions, Sectigo’s CaaS distinguishes itself through its comprehensive approach:

• Automation excellence: Support for ACME protocol ensures reliable and efficient certificate lifecycle management.

• Innovative pricing: Subscription-based models replace outdated per-certificate pricing, enabling scalability and predictable costs.

• Multi-tenant management: Ideal for partners serving multiple clients, ensuring control and efficiency across diverse accounts.

• Enhanced security: Built-in compliance with industry standards protects against vulnerabilities, fostering trust with end users.
  

Future-Proof Your Business with Sectigo’s CaaS

As the SSL/TLS landscape evolves, partners need a solution that keeps them ahead of the curve. Sectigo’s CaaS for Partners delivers the automation, scalability, and profitability required to thrive in this fast-paced environment. By embracing CaaS, partners can transform certificate management from a burdensome task into a competitive advantage—future-proofing their business while ensuring seamless security for their clients.

Learn more about how Sectigo’s CaaS can redefine your approach to certificate management. Let automation do the heavy lifting, so you can focus on growing your business and delivering unmatched value to your customers.

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