Building a new standard in digital trust
I’m thrilled to share the meaningful progress we've made for our Entrust customers over the past month as we continue building a foundation for their success.
When we announced the acquisition, we committed to a seamless transition centered around our customers’ needs. I'm pleased to report that we are on track, making significant strides that reinforce that commitment.
In this blog, I'll walk you through our progress, including:
- How we’re cementing our position as the most trusted provider for your certificate needs.
- The tailored migration options designed to fit your unique business requirements.
- Real customer success stories showcasing smooth, successful transitions.
Table of Contents
Our foundation of trust
At Sectigo, ethical excellence is the foundation of a trustworthy certificate authority (CA). As guardians of internet security, we prioritize your organization’s needs and the broader web PKI ecosystem over short-term gains.
While incidents in the CA world are inevitable, they provide opportunities to demonstrate ethical leadership that ultimately benefits your business. Our approach is straightforward: transparency, accountability, and continuous improvement. Tim Callan, our Chief Compliance Officer, encapsulates this philosophy perfectly:
“True ethical leadership means owning mistakes, transparently addressing root causes, and committing to continuous improvement... Ethical leadership is not just about compliance - it's about leading by example.”
We consistently prioritize integrity, implementing robust systems and processes that uphold the highest standards of trust. This commitment has earned us the confidence of more than 700,000 organizations worldwide, reflected in our 98% customer retention rate.
Furthermore, with our five chair positions in the CA/Browser Forum and an active seat in ETSI, we are at the forefront of shaping industry standards. Our leadership enables your organization to stay ahead of evolving security requirements, ensuring preparedness for future changes. By advocating for higher security standards and driving key initiatives such as shortening certificate lifespans and revocation reform, we are building a more secure, transparent, and future-proof digital landscape.
Seamless migration options tailored for you
Your migration, your way. We’re pleased to offer flexible migration options to ensure minimal disruption and maximum efficiency. Depending on your operational needs, you can:
- Migrate to Sectigo Certificate Manager (SCM) immediately using our simple guided migration approach.
- Use our forthcoming Easy Button – developed in partnership with Entrust – for automatic migration from Entrust Certificate Service (ECS) to SCM. In the meantime, you can continue purchasing Sectigo certificates through ECS.
For customers, opting for the Easy Button migration will seamlessly create an SCM account where you can test issuing and managing certificates before fully transitioning. When you're ready, the Easy Button will automatically migrate your certificate data, licensing, and user information to SCM, ensuring a fully automated, hassle-free management experience of all your certificates.
For partners, we recognize your vital role in our ecosystem, which is why we’re committed to ensuring a smooth transition while helping you fully leverage Sectigo’s platform. Our automation and integration capabilities are designed for scalability, supporting your continued growth. For Entrust partners, the migration process integrates directly into the Sectigo Partner Platform, enabling you to create and manage customer accounts while efficiently managing certificate inventory. Managed service providers will also have direct access to customer certificate management accounts for a seamless experience.
These automated migration processes will start being deployed this spring.
Proven migration success
For those wanting to migrate today, we offer a streamlined, guided migration process to SCM. Click here to get started and our customer success team will handle the rest.
Our team specializes in customized migration solutions, whether through API integrations, ACME replacements, manual deployments or full certificate automation. Our extensive track record includes successful migration for Fortune 500 customers from ECS to SCM and provides critical assurance to customers that we have both the team and the resources to expertly handle any migration use case that comes our way.
Each migration process begins with a discovery phase where we help identify all existing certificates, their importance to your operations, and assess any potential risks. This ensures a personalized, strategic migration plan rather than a one-size-fits-all solution.
Moving forward together
As we welcome Entrust customers into the Sectigo community, we're genuinely excited to learn about your business and support your certificate needs. With responsive support, customer-centered solutions, and a dedicated team focused on your success, we remain committed to delivering the security, reliability, and service excellence that your business deserves.
We're with you every step of the way.