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Limits Human Error and Website Outages While Enabling Enterprises to Configure Automation Workflow
ROSELAND, N.J – April 4, 2019 – Despite enterprises’ increasing use of modern, agile computing environments including virtualization, containerization, Internet of Things (IoT), and cloud, a vast number of IT administrators continue to deploy and manage certificates using old-fashioned techniques better suited to the infrastructure of the 90s than today’s DevOps environments. This “management by spreadsheet” introduces inefficiency and risk of outage or non-compliance due to human error.
To address the problem, Sectigo, the world’s largest commercial Certificate Authority and a leader in web security solutions, today announced support for the ACME protocol in its popular Sectigo Certificate Manager platform. By adding ACME support, Sectigo brings the reliability and efficiency of automation to enterprise certificate management.
“Any organization managing certificates manually across hundreds of web servers is at huge risk of unexpected certificate expiration and the resulting system failures that can cripple a business for a period of time,” said Lindsay Kent, VP of Product Management, Sectigo.
Lowering the TCO of Certificate Management
A single-server SSL Certificate installation requires up to nine time-intensive steps including login, download, renewal configuration, and testing, and costs an estimated $50 to $100 per web for each installation or renewal. Plus, complexity and cost only increase for web servers using multiple domains, wildcard certificates, reverse proxies, or load balancers.
Each step requires precise management by a web administrator or employee with technical skills to avoid the risk of human error and unexpected outages, which can be quite costly. For example, mobile operator O2 sought millions in damages from Ericsson following the loss of service for 32 million of its customers, along with those of other carriers around the globe. The day-long network data collapse in December 2018 owed itself to an expired certificate in the Ericsson technology stack servicing these carriers.
“Manually installing SSL certificates requires specialized skills, without which the enterprise risks misconfiguration, lack of visibility into installed certificates, and the inability to rapidly replace certificates due to unplanned events. A web administrator who is more skilled with HTML coding and web site building, and less experienced in Linux shell, may have significant difficulty performing the necessary steps, or may spend a great deal of time learning,” added Kent.
Four Ways to Automate While Maintaining Control
Advancements in the Sectigo Certificate Manager platform address these enterprise-scale challenges by providing mechanisms to automate installation and renewal of SSL certificates to servers within the traditional data center or in a DevOps environment — fully automating both deployment and ongoing management. This ACME support applies to Extended Validation (EV), Organization Validation (OV), and Domain Validation (DV) SSL certificates.
To learn more, watch the Sectigo ACME Automation Video.
Sectigo provides web security products that help customers protect, monitor, recover, and manage their web presence and connected devices. As the largest commercial Certificate Authority trusted by enterprises globally for more than 20 years, and more than 100 million SSL certificates issued in over 200 countries, Sectigo has the proven performance and experience to meet the growing needs of securing today’s digital landscape. Follow Sectigo on LinkedIn or Twitter @SectigoHQ.